•Where do you ship to?
Orders are shipped to everywhere in the world!
International Standard: 8-14 business days excluding processing time.
Due to COVID-19 deliveries may be delayed or slowed down once dispatched. Please be patient in awaiting the arrival of your parcel.
•I entered my shipping address incorrectly
If you contact the help team before your order is dispatched then we can change it, however if your order has already been dispatched we cannot change the shipping address and we cannot be held liable for undelivered orders. Most parcels with incorrect address will be returned to us, upon returning, the parcel may be dispatched again once a re delivery fee is paid.
•Do you accept returns?
No, due to the nature of the product all sales are final.
•How can I get reposted onto your social media page?
Tag @monster_high_seller in your Instagram pictures or write a review to us through our DM! You could be reposted on Instagram or TikTok!
•Are your lip balms (Monster High Bundle) vegan?
Yes, they are! Cruelty against animals is not okay, and MonsterGhoulShop♡ uses vegan alternatives to create amazing products.
•How Do I Pay?
It would be easier for us to chose the products you want and contact us through our Instagram account so we can tell you how to pay through PayPal app! Since we use this site to show some of our products and there are still some problems with the payment here it would be easier for us to do this through Instagram!
Please state any queries you may have to
𝗜𝗻𝘀𝘁𝗮𝗴𝗿𝗮𝗺: @𝗺𝗼𝗻𝘀𝘁𝗲𝗿_𝗵𝗶𝗴𝗵_𝘀𝗲𝗹𝗹𝗲𝗿
𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗨𝘀 𝗽𝗮𝗴𝗲
𝗘𝗺𝗮𝗶𝗹: 𝗰𝗵𝗲𝗿𝗲𝗲789@𝗴𝗺𝗮𝗶𝗹.𝗰𝗼𝗺